Wednesday, December 15, 2010

Are you getting what you are paying for?

Would you rather fight to get back over $40,000 or save that money by knowing that the bill you were paying was incorrect?

One of our new clients discovered a carrier had been charging them $1,400 per month for 2 1/2 years for a service that had been disconnected. Even if they are able to get a refund, it will be a long and painful process taking hours of staff time with no guarantee of results. We have found other clients with lines still active at previous office locations, incorrect features on lines, and combinations of features designed to cost more than functionally identical packages.

Part of the onboarding process we do with new clients is to go through all of their telephone and Internet bills to make sure they are accurate and reflect their current services. For clients that aren't on Internet Solver Digital Voice and Internet Service we recommend examining the bills every year.

Internet Solver offers complimentary bill reviews, even if you aren't currently a client, so you can be sure you are receiving the services that you have been paying for.