Sunday, March 29, 2009

Microwaves and Managed Services

I can remember when my parents got their first microwave oven. They were not technology early adopters so it was a few years into the lifecycle before we purchased one. The benefits of having a microwave such as being able to reheat food in just minutes without heating up the oven was too compelling. You can't find a home that doesn't have at least one now and there's no debate as to the usefulness of the microwave.

Our Complete Support System has some similarities to the adoption of the microwave. We have some early adopters that realized our proactive maintenance and fixed-price service would give them a competitive advantage. We have the same goals in mind as our clients -- to keep the network running with as little downtime as possible.

Internet Solver is offering a free 30-day trial of our Complete Support System to new customers to show them that there is a better way to maintain their network. If you don't love it after 30 days you have no obligation to continue the service. We are very excited about our product and know that the best way to get other people excited about it is to let them try it for themselves.

There's a couple small limitations -- your company must be located in central Iowa and sign a three year service agreement. If you are not delighted after 30 days we'll void the agreement. Please contact us for more information or to get started!

Sunday, March 8, 2009

(Not) Saving money by buying direct

One question we get from our clients is why they should purchase their Dell equipment from us versus calling and ordering or going to to order what they need. The short answer is that in every case whatsoever we've been able to provide the same equipment to our clients at a lower cost or upgraded equipment for the same cost.

For a point of comparison, we ordered some fairly standard desktops for a client at the end of last year. The customer tried to 'save money' by getting a quote directly from Dell. It was $850 per machine not including shipping. We were able to provide them delivered for $750 per machine. It's an even larger difference for a larger quantity, more expensive computers, or servers.

Dell pricing (like many businesses) is based on customer sales volume. We order $200K-250K of Dell equipment per year and receive much better price breaks than any of our customers would get themselves.

Please contact us to see how we can use our buying power to lower the cost of your network.

Monday, March 2, 2009

What's next?

"The best way to predict the future is to create it"
--Alan Kay

The quote above has been inspirational for me. I can't always see what's going to be next so I do my best to decide what's going to be next. As a company Internet Solver has done what others in the industry ended up doing much later. In many cases we've been a year or more ahead of our competitors on advancements that deliver results for our clients.

Metro EthernetMore than one year before anyone else. We still have more customers using this service than our local competitors combined
Extended Area DSLOur clients had DSL in previously unserved locations for 6-12 months prior to the telephone company making it available. We are still the only provider in some areas.
High Speed DSLOur 12 and 20 megabit DSL has been available since 2006, over two years sooner than any other provider.
Complete Support ServiceWe have been using these technologies for six months to keep our clients protected and to solve problems remotely in less time.
Support and Communications BundlingThere is no other provider that offers the full range of services that you can receive from a single provider.

Give us a call and and see how we can apply our leadership to give your company an advantage!